Q: Do you offer free shipping?
A: Yes. Free shipping is available on all orders over $75.
Orders under $75 ship at a flat rate of either $4.99 or $9.99, depending on the item.
Q: Do you offer custom orders?
A: Not at this time. I’m currently focused on creating the artwork available in my shop, but custom orders may be offered in the future.
Q: What is your return or exchange policy?
A: All sales are final. Due to the unique nature of artwork and prints, I do not offer refunds, returns, or exchanges.
If you have concerns about your purchase, please contact me at Contact@Artbycourtneykb.com.
Q: What if my order arrives damaged?
A: If your order arrives damaged, please email me within 48 hours of delivery with photos of the damage and your order number. I’ll be happy to help resolve the issue.
Q: How long does it take to receive my order?
A: Most orders ship within 3–5 business days. Shipping times may vary depending on your location.
Q: Are prints made to order?
A: Prints are pre-stocked.
Q: Do you ship internationally?
A: At this time, I ship within the United States only.
Q: Will the artwork look exactly like the photos online?
A: I do my best to accurately represent each piece, but colors may vary slightly due to screen settings and lighting.
Q: How can I contact you if I have questions?
A: You can reach me anytime at Contact@Artbycourtneykb.com, and I’ll respond as soon as possible.